How to Claim GST Refund Online?

CCl- Compliance Calendar LLP

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A GST Refund allows registered taxpayers to claim excess tax paid beyond their actual liability. The claim process involves submitting details on the GST portal. Delays in GST refunds can negatively impact manufacturers' and exporters' cash flow and working capital. Therefore, the GST system aims to simplify refund processes to prevent disruptions. The GST framework standardizes refund procedures, ensuring efficiency and ease of filing through a unified online system.

Situations Leading to GST Refund Claims

A well-structured refund system is important for efficient tax administration, as it helps release blocked funds, supporting modernization, expansion, and working capital needs. Key scenarios where GST refund claims may arise include:

-Export of Goods or Services: Refunds for zero-rated exports.

-Deemed Exports: Supplies treated as exports but consumed domestically.

-Embassy Purchases: Refunds for taxes paid by embassies and international organizations.

-Supplies to SEZs: Refunds for supplies made to Special Economic Zone developers or units.

-Inverted Duty Structure: When input tax exceeds the output tax, creating ITC accumulation.

-Pre-Deposit Refunds: Refunds of pre-deposits made for appeals or legal processes.

-Judicial Orders: Refunds resulting from decisions or orders issued by courts, tribunals, or appellate authorities.

-Provisional Assessment Finalization: Adjustments post-finalization of a provisional assessment.

-Excess Tax Payments: Arising from calculation errors or mistakes.

-Unfulfilled Advances: Refunds for taxes paid on advances where goods or services were not supplied.

-International Tourists: Refunds for GST paid on goods carried out of the country upon departure.

-Incorrect Tax Classification: Refunds when SGST or CGST were incorrectly applied instead of IGST for inter-state transactions.

Required Documents for GST Refund Claims

The documentation required for GST refund claims varies based on the refund amount:

-For Refunds Below Rs.5 Lakhs: The applicant must submit a declaration that, based on available evidence, the tax or interest claimed for the refund has not been passed on to another party.

-For Refunds Above Rs.5 Lakhs: The application must include:

  • Supporting documents to prove the refund is due.

  • Evidence showing that the applicant paid the tax and that its burden was not transferred to another person.

GST Refund Process

1. Application Submission: Log into the GST portal and complete the appropriate refund application form.

2. Acknowledgment: Upon submission, the applicant receives an acknowledgment number via email or SMS.

3. Ledger Adjustments: The cash and credit ledger is updated, automatically reducing any carry-forward input tax credit (ITC).

4. Document Scrutiny: Authorities review the application and supporting documents within 30 days.

5. Unjust Enrichment Check: Authorities ensure the applicant has not benefited unjustly from the claim. If the refund is deemed ineligible, the amount is transferred to the Consumer Welfare Fund (CWF).

6. Pre-Audit Process: For claims exceeding a certain threshold, a pre-audit is conducted before final approval.

7. Electronic Transfer: Approved refunds are credited to the applicant’s bank account through NEFT, RTGS, or ECS.

Stages of GST Refund Status

1. Application Submission: Initiates the process with necessary documentation.

2. Processing: Authorities review and may request clarifications.

3. Confirmation: Approval leads to a confirmed refund, with funds transferred to the taxpayer’s account. Status updates are available throughout on the GST portal.

Additional Considerations

-Quarterly Applications: Refund claims can be filed at the end of each quarter.

-Minimum Refund Limit: Claims below Rs.1,000 are not eligible for refunds.

GST Refund Order Process

-Provisional Refund for Exports: If the refund relates to the export of goods or services, the authorized officer initially refunds 90% of the claimed amount on a provisional basis using Form GST RFD-4. After verifying the submitted documents, the final refund order is issued.

-Conditions for Provisional Refund:

  • The applicant must not have been prosecuted for tax evasion exceeding Rs.250 Lakhs in the past five years.

  • The applicant's GST compliance rating should be at least 5 out of 10.

  • No ongoing appeals, reviews, or revisions should exist for the claimed refund amount.

-Final Refund Order: If the officer determines that the claimed amount is refundable, they issue Form GST RFD-5 within 60 days of receiving the application. If the refund is delayed beyond 60 days, interest will be paid from the 61st day until the actual refund date.

  • Note: Refunds below Rs.1,000 are not processed. 

Exceptional Scenarios for GST Refunds

Certain situations involve special GST refund rules, such as:

-Deemed Exports: Taxes paid on goods supplied to SEZs or Export Oriented Units (EOUs).

-Legal Judgments: Refunds arising from orders, decrees, or decisions by appellate authorities or courts.

-Unfulfilled Supplies: Tax paid on supplies that were not delivered, either fully or partially, and no invoice was issued.

-Incorrect Tax Payment: Refunds for taxes paid incorrectly, such as CGST/SGST for inter-state supplies or IGST for intra-state supplies.

-Tourist Refunds: IGST paid on goods taken out of India by foreign tourists. 

Relevant Dates for Refund Claims

-Deemed Exports: Date of filing the return for deemed exports.

-Court or Tribunal Refunds: Date of receiving the judgment or order.

-Provisional Tax Payments: Date of tax adjustment after final assessment.

-Refunds for Non-Suppliers: Date of receiving goods or services.

-Other Cases: Date of tax payment. 

The refund process remains consistent for both regular and exceptional scenarios under the GST framework.

Timeframe for Claims

Refund claims must be filed within 2 years from the relevant date, varying by scenario:

-Excess GST Payment: Date of payment.

-Exports: Date of dispatch, loading, or border crossing.

-ITC for Zero-Rated Supplies: Invoice date or payment receipt.

-Provisional Assessment Finalization: Adjustment date. 

Conclusions

A registered taxpayer must file a refund claim along with the necessary documents through the common portal. Once the Application Reference Number (ARN) is generated, the refund claim is forwarded to the appropriate officer in the jurisdictional tax authority, as determined by an administrative order issued by the Chief Commissioner of Central Tax and the Commissioner of State Tax.

FAQs

1. What is the concept of GST refund? 

Ans. A GST refund allows registered taxpayers to reclaim any excess tax paid beyond their actual GST liability. Taxpayers can apply for this refund by submitting an application with the required details on the GST portal.

2. What is comprehensive GST? 

Ans. Comprehensive GST refers to a unified tax system that consolidates all indirect taxes levied by both state and central governments into a single framework. Its primary objective is to merge various indirect taxes, such as Central Excise Duty, VAT/Sales Tax, and Service Tax, creating a seamless national market.

3. What is the new rule for GST refunds? 

Ans. Under the new rule, a provisional refund of up to 90% of the claimed amount for zero-rated supplies must be issued within 7 days of acknowledging a complete refund application, as stipulated in Section 54(6) of the CGST/SGST Act.

4. Who is eligible to claim a GST refund? 

Ans. You are eligible for a GST refund if you have paid excess tax, exported goods or services, made zero-rated supplies, reported income lower than the presumptive income, or have unutilized input tax credit.

5. How many types of refunds are there in GST? 

Ans. There are several types of refunds under the GST system, including: a refund of surplus balance in the electronic cash ledger, a refund of accumulated Input Tax Credit (ITC) due to exports of goods/services without tax payment, and a refund for supplies to SEZ units/developers without tax payment.

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